If you didn't find the answers you're looking for on our site, ask us directly; send us an email from your email client at customer_service@picassoamerica.com or go to our contact us page and we'll get back to you as soon as possible.

We are online all day, 6 days a week and will reply to your email requests in a timely manner. If you give us your address and your telephone number, we will call you back the same day if possible. For a quick reply, please include all the pertinent details: style names and style numbers, order numbers, dates and the like.

If your request is time-sensitive, then please call our Customer Service Department at 1-877-WETSUIT (1-877-938-7848) from 7 a.m. to 6 p.m. PST on weekdays and from 7 a.m. to 5 p.m. PST on Saturday and Sunday.

For sales only: If you want to place an order but you are (a) hesitant about purchasing directly online, because you're not too familiar with e-commerce, or (b) you're just like me, always afraid to give your credit card and other personal information online, or (c) maybe you want to pay by check, bank transfer, direct deposit or money order, then please call us at 916-371-3441 - If we're not there, please leave your name, telephone number and best time to call you back (please don't forget to give us your location so we don't wake you up in the middle of the night

Is PicassoAmerica.com a physical store?: Sorry, we do not have a physical store you can visit. We can only offer you these low prices through the economy of online ordering. Please do not print out the prices you see on this website and go into a store that offers Picasso equipment and request the same prices. PicassoAmerica.com offers the products at the prices you see here exclusively through ordering from this website only. The prices here are not valid anywhere else.

Need to track your order? You can do so by going to the FedEx order tracking page to find out shipping status of your order. Unfortunately you cannot track USPS shipped orders.